DELIVERY

£1 UK delivery on all orders.

Items are made to order and usually despatched by Royal Mail First Class within 7 working days. Longer lead times may occur during busy periods – please email hello@monkeymoondesigns.com should you need your item in a hurry!

TERMS OF SALE

All prices are quoted in UK Sterling.
Payment will be debited from your account at the time of purchase. Transactions are hosted by WooCommerce, one of the most popular eCommerce platforms. All payments are processed via PayPal for your security. We respect your privacy and will treat all your personal information as confidential.

On rare occasions, order confirmation emails are misdirected as spam. Therefore, if you do not receive an order confirmation email, please check your junk folder.

Once a personalised order has been placed, we can not guarantee that changes can be made.

PRODUCT INFORMATION
All products are subject to availability. Due to their custom and handmade nature, products may differ slightly from photos. Please note we are unable to offer refunds on these items unless they are found to be faulty.

We are happy to work with you on a custom item that will appeal to your child’s imagination! Please contact us with any specific requests.